This newly support service is working nonstop on providing the best quality and improving the speed enhancement via the helpdesk. Typically, a client will receive a response within an hour. The solution to the problem actually depends on the complexity of it, although in some cases the request is closed during the same day or the next one. Account managers can also further help clients with all kinds of issues, including technical ones. The managers have the appropriate tools and competencies in order to address vast number of issues, which allow the Game Aggregator team to respond in no time.
Game Aggregator Team Lead at SoftSwiss, Tatyana Kaminskaya said:
“We’re excited to be able to provide our clients with ongoing support, which will further help to enhance our relationships. Here at SoftSwiss, it’s extremely crucial for us to deliver the best service possible, so we’re glad our clients can rely on us as we can assist them on all queries that may arise”.
The company always provides the best service, based on their philosophy. They think that being close to the client, acting flexible, being reliable and always thinking ahead are the top principles of the customer service.
This game aggregator provides more than 11.000 from more than 70 game studios for gambling sites, 3000 of them being supported in crypto.